Your Data, Our Priority

We may also collect information when you communicate with us, use our website, or subscribe to our marketing communications. We take the security and privacy of your personal data seriously. All personal information collected, processed, or used is managed securely and in line with the privacy policy outlined below. By providing us with your personal data, you consent to its collection and use as described in this policy, including the use of cookies.

What Personal Data Do We Collect?

When you make an enquiry, we may ask for personal data such as your name, address, and email address. We may also collect information when you communicate with us, use our website, or subscribe to our marketing communications.

How Do We Use Your Personal Data?

Where appropriate, we use your personal data to:

• Administer and provide the goods and services you or your organisation request
• Respond to enquiries and provide customer support
• Keep you informed about other services that may be of interest to you
• Send marketing communications (see “Marketing Communications” below)

Legal Basis for Processing

We only process your personal data where we have a lawful basis to do so. These may include:

• Performance of a contract: when processing is necessary to provide products or services you have requested.
• Compliance with legal obligations
• Legitimate interest: for example, to communicate with you about our services or send relevant marketing communications
• Consent: where required for specific purposes

Marketing Communications

We may send you information about our products or services that may be of interest to you based on our legitimate interest in promoting and developing our business.

Where required by law, we may also rely on your explicit consent to send marketing updates.

Personal data such as your name and email address may be used for the purpose of delivering marketing communications.

Opt-Out Options

You can opt out of receiving marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us directly using the details below

Opting out of marketing emails does not affect other essential communications related to services you have requested.

Data Transfer

Due to the nature of the Internet, personal data may be transmitted electronically to servers in various locations, including countries outside the EU. It may be used, stored, and processed in these locations as required.

Where data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.

We Do Not Share Your Data

We do not sell, trade, or rent your personal information. Your details are added to our database solely to process your request and keep you informed about relevant services. Your personal data will not be shared with any third party without your explicit consent.

We may use trusted service providers (e.g., website hosting or email platforms) who process personal data on our behalf. These providers are required to protect your information and act only on our instructions.

Your Rights

You have the following rights regarding your personal data:

• Right of access: to request a copy of the personal data we hold
• Right to rectification: to correct inaccurate or incomplete information
• Right to erasure: to request deletion of your personal data
• Right to restrict processing: to limit how we use your data
• Right to object: including the right to object to marketing communications at any time
• Right to data portability: to request transfer of your data to another provider
• Right to withdraw consent: where processing is based on consent

To exercise any of these rights, please contact us directly.

Outbound Links

Our site may contain links to other websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies. This policy applies only to personal data collected by us.

Security

While we take steps to protect your personal data, no data transmission over the Internet can be guaranteed 100% secure. We continue to implement measures to safeguard the security of your personal information.

Retention of Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal or operational requirements. Data that is no longer required is securely deleted or anonymised.

Updates to This Policy

Our privacy policy may be updated periodically. We encourage you to review it each time you visit our website to stay informed about how your data is protected.